Apna Food Court
Legal & Privacy

Privacy Policy

At Apna Food Court, we value your trust and are committed to safeguarding your privacy and personal data.

Last updated: August 15, 2026
1. Information We Collect

We collect personal information that you voluntarily provide to us when registering an account, placing orders, subscribing to meal plans, or contacting us.

• Personal Details: Name, phone number, email address, and delivery addresses within Mumbai.

• Account Data: Password credentials, role, and profile preferences.

• Order & Payment Information: Food items ordered, subscription preferences, transaction IDs, payment proof receipts, and payment method identifiers. We do not store sensitive payment details like full credit card numbers or UPI PINs on our servers.

• Technical & Usage Data: IP address, browser type, device information, access timestamps, and interactions with our web application.

2. How We Use Your Information

Your data is used strictly for legitimate business purposes associated with providing our daily food court and tiffin subscription services:

• Fulfilling, delivering, and managing your daily meal orders and subscription schedules.

• Managing user accounts, wallet balances, cashback programs, and transaction proofs.

• Sending order notifications, delivery updates, and customer support communications via WhatsApp, SMS, or Email.

• Improving our culinary offerings, platform performance, and customer experience.

• Preventing fraudulent transactions and enforcing our terms and security policies.

3. Information Sharing & Disclosure

Apna Food Court does not sell, rent, or trade your personal information to third parties.

We share data only in the following limited situations:

• Service Providers & Delivery Partners: Verified delivery personnel and kitchen staff to ensure your meals reach your address accurately and on time.

• Payment Gateways & Banking Partners: Third-party payment gateways and banking channels for processing secure transactions and refund workflows.

• Legal Obligations: When required by applicable laws, court orders, or governmental regulations.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure database access controls, and role-based authentication to safeguard your personal data.

While we take all reasonable precautions to protect your data, no internet transmission or electronic storage method is 100% secure. We encourage you to use a strong password and keep your login credentials confidential.

5. Your Rights & Data Choices

As a user of Apna Food Court, you possess the following rights regarding your personal data:

• Access & Review: Request access to the personal information we hold about you.

• Update & Rectify: Edit your contact details and address directly from your Account Profile.

• Account Deletion: Request the deletion of your account and associated personal data by contacting our support team at help@apnafoodcourt.com.

• Opt-Out: Unsubscribe from non-essential promotional communications at any time.

6. Cookies & Tracking Technologies

Our web application uses essential browser storage (such as LocalStorage and session cookies) to maintain your login session, preserve your food cart state, and remember theme preferences.

You can configure your web browser to disable or clear cookies, though certain features of our platform may not function properly without them.

7. Contact Us & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Kitchen & Office Address

Apna Food Court

C 103, Kailash Industrial Complex, near Hiranandani, Mumbai

Have questions about your data?

Our support team is available to assist you anytime.

Contact Support